Shipping Policy for Online Sales
FREE GROUND PARCEL SHIPPING for most orders over $199.00 in the Continental US and under 50 lb.
In-stock orders placed before 2:00 PM EST are eligible for same day shipment.
Shipping Fees for small package ground delivery*
| Orders less then $199.00 | $12.99 |
| Orders of $199.00 or more | Free Shipping |
*Heavy, large, and/or bulky items may not qualify for free ground shipping. These items may include a surcharge that you will see at checkout.
FREIGHT: If the order must ship via a higher service such as LTL truck to business addresses, a $199 flat fee will be applied at checkout. Additional charges for residential delivery and/or lift gates may also be applied.
We reserve the right to adjust shipping charges based on heavy, large, and/or bulky items. In such circumstances, customers will be notified of increased or additional shipping charges. The customer will be given an opportunity to approve the charges or cancel the order.
We offer Standard, Express, and Next Day delivery services. The required shipping method may be chosen at checkout.
We reserve the right to choose the best economical shipping carrier based on the size of your order and the shipping address.
All hazardous materials ship freight only. An additional fee for orders with hazardous material is $35.00 per shipment.
We ship to the addresses entered by customers at the time of purchase. Customer will be responsible for rerouting fees for orders with incorrect shipping addresses.
Tax Exemption: if you are claiming tax exempt status and there are taxes added to your total, please contact customer service before checking out to avoid being charged sales tax and delaying your order.
Please contact Customer Service for:
- Orders shipping to Alaska, Guam, Hawaii, Puerto Rico, any other US territories, or Canada
- Pick-up (Will Call) Orders
- Special Orders
Contact information for Wheeler Fleet Solutions Customer Service
| Phone: | (866) 439-2329 |
| Email: | info@wheelerfleet.com |
| Chat: | Click Here to Start Live Chat |
Customer will be responsible for the cost of shipping the Products, and the risk of loss for the Products will transfer to the Customer once the Products leave Wheeler's facility.
Possible delays in shipments, including expedited shipping, is possible and may be due to seasonal weather events, logistical disruptions, increased shipping volumes, etc.