Shipping Policy
effective May 1, 2026
- Free Ground Shipping
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Free ground parcel shipping is available on most orders over $249.99 and under 50 lbs. shipped within the continental United States.
Orders for in-stock items placed before 2:00 PM EST are eligible for same-day shipment.
Ground Shipping Rates*
Orders less then $249.99 $14.99 Orders of $249.99 or more Free Shipping *Heavy, oversized, or bulky items may not qualify for free ground shipping. Any applicable surcharges will be displayed at checkout.
- Freight Shipping*
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Orders requiring freight delivery (e.g., LTL truck shipments to business addresses) will incur a $249.99 flat freight fee. Additional charges may apply for:
- Residential delivery
- Lift gate service
*Customers will be notified of any additional freight charges prior to shipment and may approve or cancel the order.
- Delivery Options
- Standard, Express, and Next Day delivery options are available at checkout. Wheeler Fleet Solutions reserves the right to select the most economical carrier based on order size and delivery location.
- Hazardous Materials
- All hazardous materials ship via freight only. A $40.00 hazardous materials fee applies per shipment.
- Shipping Address Accuracy
- Orders ship to the address provided at checkout. Customers are responsible for any fees incurred due to incorrect or incomplete shipping addresses.
- Tax-Exempt Orders
- If you are tax-exempt and taxes appear during checkout, please contact Customer Service before completing your order to prevent delays and tax charges.
- Contact Customer Service for:
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- Shipments to Alaska, Hawaii, Puerto Rico, Guam, U.S. territories, or Canada
- Will Call (Pick-Up) orders
- Special orders
Customer Service
Phone: (866) 439-2329 Email: info@wheelerfleet.com Chat: Click Here to Start Live Chat - Risk of Loss & Delivery Delays
- Shipping costs are the responsibility of the customer. Risk of loss transfers once products leave Wheeler Fleet Solutions’ facility. Delivery delays may occur due to weather conditions, carrier disruptions, or increased shipping volume, including expedited shipments.
